Privacy Policy

Last updated: May 18, 2024

This Privacy Policy describes how pomiy.com (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website (the “Service”) and the choices you have associated with that data.

Information We Collect

We collect several different types of information for various purposes to improve your experience on our Service.

  • Personal Information: While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Information”). This information may include:
    • Email address
    • First name and last name
    • Billing address
    • Shipping address
    • Phone number
    • Payment information (processed securely by Stripe in accordance with their privacy policy: https://stripe.com/privacy)
    • Any other information you choose to provide
  • Usage Data: We may also collect information about how you access and use the Service (“Usage Data”). This Usage Data may include:
    • Your IP address
    • Browser type
    • Operating system
    • Referral source
    • Length of visit to pages
    • Page views and site navigation
    • Search queries and preferences
    • Information about the device you use to access the Service

Use of Your Information

We use the collected information for various purposes:

  • To fulfill and manage your orders, including processing payments, providing shipping confirmations, and handling returns and exchanges.
  • To send you important information about your orders, including order confirmations, invoices, and updates.
  • To administer your account and provide customer service.
  • To personalize your experience on our Service by recommending products you might be interested in.
  • To improve our Service and offerings.
  • To send you promotional emails with your consent (you can unsubscribe anytime).
  • To comply with legal and regulatory requirements.

Payment Information

We use Stripe to process all online payments securely. Your payment information is never stored directly on our servers. Stripe adheres to strict industry standards for security https://stripe.com/privacy.

Data Retention

We will retain your Personal Information for as long as necessary to fulfill the purposes we described in this Privacy Policy. We may also retain certain Usage Data for a longer period for internal analysis purposes.

Disclosure of Your Information

We may disclose your Personal Information to third-party vendors and service providers who assist us in operating the Service and fulfilling your orders (e.g., shipping companies, marketing platforms). These third parties will only use your Personal Information to perform the services they are specifically engaged by us to do and will be obligated to protect your information.

We may also disclose your Personal Information if we are required by law to do so or if we believe such disclosure is necessary to protect our rights, property, or the safety of others.

Your Choices

You have several choices regarding your information:

  • Access and Update Your Information: You can access and update your Personal Information through your account settings.
  • Unsubscribe from Marketing: You can unsubscribe from our marketing emails by clicking on the “unsubscribe” link at the bottom of any such email.

Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Security

We take the security of your data seriously. We use commercially reasonable measures to protect your Personal Information. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect Personal Information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at support@pomiy.com .